Hammons Products Company is the sole owner of the information collected on Black-Walnuts.com. Hammons Products Company collects information from our users at several different points on our Web site.
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the user.
A cookie is a piece of data stored on the user’s computer tied to information about the user. (Usage of a cookie is in no way linked to any personally identifiable information while on our site.) We use session ID cookies on our Web site. Once users close the browser, the cookie will terminate. Session ID cookies are used by the Web site while an order is being processed. By setting a cookie on our site, users would not have to enter information more than once, thereby saving time while on our site.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users’ an email message. Generally, users may not opt-out of these communications, though they can deactivate their account.
We communicate with users on a regular basis to provide requested services. For issues relating to a users’ account we reply via email or phone, in accordance with the users’ wishes.